Privacy Policy

Sea Fun & Sun is a travel agency based in Farmington, Connecticut. We help travelers book cruises, flights, hotels, tours, and group travel. This Privacy Policy explains how we collect, use, and protect information when you use our website or book with us, including how we handle consent for marketing calls and text messages.

We collect information you provide to us, including:

• Contact details: name, email address, and phone number;
• Travel details: destinations, dates, number of travelers, cabin or room preferences, and special requests;
• Traveler details needed for booking: full names, dates of birth, passport and government-issued ID details, and photos where required;
• Payment details: your bookings are paid directly to the supplier through our third-party booking platform — we do not store your full card or bank details;
• Communications: messages, emails, calls, and requests you send us; and
• Marketing preferences: whether you opt in to (or opt out of) marketing calls and text messages, which we keep separately from your booking details.

We use your information to:

• plan, quote, and book your travel;
• store quote requests submitted on this website in our database, and email a copy to us;
• communicate with you about your travel and respond to your requests;
• process bookings and follow through on changes, cancellations, and refunds;
• send you marketing calls and text messages — only when you have opted in (see Section 4);
• comply with legal and industry requirements; and
• improve our services.

We do not sell your personal information.

This section describes how we handle consent for marketing calls and text messages, in line with the U.S. Federal Communications Commission (FCC) rules under the Telephone Consumer Protection Act of 1991 (TCPA) and the CTIA guidelines for marketing communications.

How we get your consent. We do not send marketing calls or text messages to you unless you opt in. When you provide a mobile phone number and clearly select the marketing opt-in — a separate step from making a booking — you give us prior express consent to call you and send text (SMS/MMS) messages about travel offers and promotions from Sea Fun & Sun (and, where you have separately agreed, from travel suppliers we book for); and to use an automatic telephone dialing system (autodialer) or an artificial or pre-recorded voice for those marketing calls or messages.

That consent is specific to the phone number you enter — we will not use it to call or text a different number; freely given and separate from any booking or purchase; and not a condition of buying anything. You can book with us without agreeing to receive marketing calls or texts.

When we call or text. We contact you only between 8:00 AM and 9:00 PM, your local time. We honor the National Do Not Call Registry and applicable state do-not-call lists. Marketing texts are sent from a registered sender (10DLC/A2P) to the extent required by carriers, and clearly identify “SEA FUN & SUN” (or an approved shortened name) as the sender, and include a physical mailing address and website as required.

Opting out. You can stop marketing calls and texts at any time, at no charge. Texts: reply STOP or UNSUBSCRIBE to any marketing text. We will confirm, and we will not send further marketing texts to that number. Calls: call or text us and ask to be removed from marketing calls. We will honor the request promptly and keep that number on our internal do-not-call list. Replying STOP is free.

If you opt out, we keep a record of your request and the time it was made, and we will not send further marketing messages to that number. We may still send important service or booking confirmations about travel you have booked, where needed to complete or service your booking — those are not marketing messages.

Message and data rates may apply. We keep records of how, when, and from which number you gave or revoked marketing consent so we can demonstrate compliance.

We share information only as needed to complete your travel:

• with suppliers (cruise lines, airlines, hotels, and tour operators) to make and manage your bookings;
• with our third-party booking platform and its payment processors;
• with insurers if you purchase travel insurance and need to make a claim;
• with professional advisors (such as legal counsel) where required; and
• with authorities where we are required by law.

You pay suppliers directly through the third-party booking platform or the supplier's own channels. We never hold your payment card or bank information. Those platforms have their own privacy and security policies that apply to the payment step.

We use Google Analytics to count visits and see which pages people open. It sets a cookie in your browser. The measurement ID on this site is G-R12KCXY9XE. It does not receive what you type into the quote form. You can control or disable cookies through your browser settings.

We keep your information for as long as needed to provide our services, resolve issues, and meet legal obligations, after which we delete or anonymize it. Some travel and transaction records — and your marketing consent and opt-out records — may need to be kept longer under applicable law.

• you may ask us to correct or update your information;
• you may ask us what information we hold about you;
• you may ask us to stop contacting you in certain ways, including stopping all marketing calls and texts (reply STOP, or call or text us — see Section 4); and
• you may ask us to delete your information, subject to any legal hold requirements.

To make a request, contact us using the details below.

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Our website and booking platform include links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

We use reasonable administrative and technical measures to protect the information we hold, including consent and opt-out records. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The effective and revised dates above reflect the latest version. Continued use of our services after a revision constitutes acceptance of the updated policy.

Sea Fun & Sun · Farmington, Connecticut. Phone: (959) 666-2062. Email: Admin@Seafunandsun.com. Instagram: @Seafunandsuntravel.